Refund & Return Policy

Refund & Return Policy

All sales are final

Every part we sell is custom, made to order, or fabricated to spec for your rig. Because of that, we do not accept returns or exchanges, and all sales are final.

Cancellations

Once your order is placed and payment goes through, it enters our fabrication queue and cannot be canceled. Custom work starts moving right away — material gets cut for your build, not pulled off a shelf.

Please double-check your truck's specs before you order. If a part doesn't fit because the information we were given was wrong, we can't replace it. Not sure about fitment? Ask us first — we'd much rather answer questions up front than see you stuck with the wrong part.

Shipping damage

Once a shipment is handed to the carrier, loss or damage in transit is a carrier claim. If your order arrives damaged, contact us within 48 hours of delivery with photos of the part and the packaging so we can open a claim. Reports after that window may not qualify.

Wrong item or fabrication defect

If you believe you received the wrong item, or you find a defect in our fabrication (not shipping damage), reach out within 7 days of delivery and we'll make it right. Fabrication defects are also covered by our one-year warranty on metal-fab parts.

Last updated: August 15, 2026.